How voiceover, script and music can make or break your messages on hold
Putting your customers on hold isn't ideal, but you can help them have a positive experience when you
Why do modern cell phones have poor phone audio quality?
Mobile phone technology has come leaps and bounds in the last decade. Yet, audio quality for phone calls, specifically messages
Creating a consistent brand voice with your messages on hold
If you've developed a brand voice for your company, ensure it is consistent across all communication channels. Brand
How sloppy copy can diminish your audio project
Whether you’re producing a commercial, video narration, or messages on hold, it all starts with a good script. Grammatical
Transitioning messages on hold to a new phone system
There are several benefits to upgrading your phone system, but managing the change can be challenging. Especially when some components
Mistakes to avoid when setting up your automated phone menu
Automated phone systems allow you to field multiple calls, routing customers to the person or information they seek. They are
The downfalls of free online AI translators
AI technology provides opportunities for business owners to reduce costs and improve productivity, but it’s not quite ready for
How to provide the best caller experience for on-hold customers
It’s not possible to answer every customer’s call right away. That’s why you need a strategy for placing callers on hold. Ultimately, you want your customers to have the best caller experience possible. But how?
Professional phone prompts and messages on hold can improve a patient's experience
We know that your medical clinic, specialist office or health care services organization has been busy these last few years.
Where do you hear voiceovers? Everywhere.
Professional voiceovers and audio recordings are everywhere. You might not give it much thought, but you probably hear a voiceover
