On Air Audio Studios Blog

A Legendary Voice: A Tribute to James Earl Jones

A Legendary Voice: A Tribute to James Earl Jones

James Earl Jones was an iconic voice-over artist and beloved actor. Though his career was vast on screen, stage, and in sound, he was most known for his voice work as the infamous Star Wars villain Darth Vader and Mufasa in Disney’s animated movie The Lion King. Jones passed

How digital advertising can help your business

How digital advertising can help your business

Traditional advertising channels include radio, television and print advertising. While these channels can be effective for some businesses, they struggle to compete with modern digital and online advertising. Digital advertising channels are many and could include ads on music and video streaming services, social media, websites, podcasts and several others.

Messages on hold: One size does not fit all

Messages on hold: One size does not fit all

No business likes to put customers on hold, but sometimes it's unavoidable. Studies show that customers that hear engaging messages while waiting, stay on the line longer than those waiting in silence or listening to elevator music. But, while messages on hold can improve the caller's

Tips for creating engaging messages on hold

Tips for creating engaging messages on hold

While no one likes waiting on hold, sometimes it’s inevitable. You can make the wait more interesting for your callers, promote your business, and provide a better caller experience with quality messages on hold. We’ve all heard some pretty boring messages on hold. Elevator music, endless sales pitches,

How voiceover, script and music can make or break your messages on hold

How voiceover, script and music can make or break your messages on hold

Putting your customers on hold isn't ideal, but you can help them have a positive experience when you must. Silence, a single music loop, or playing the radio on hold can make your callers feel frustrated or bored. On the other hand, a well-crafted message on hold, with

Why do modern cell phones have poor phone audio quality?

Why do modern cell phones have poor phone audio quality?

Mobile phone technology has come leaps and bounds in the last decade. Yet, audio quality for phone calls, specifically messages on hold, is still quite poor on some cell phones. Fortunately, major service providers are taking steps to improve that. Why is mobile phone audio quality so bad? The networks

Creating a consistent brand voice with your messages on hold

If you've developed a brand voice for your company, ensure it is consistent across all communication channels. Brand consistency helps you build and maintain trust and familiarity with your target audience. In addition, it helps build a stronger brand identity, making it easier for your customers to recognize

How sloppy copy can diminish your audio project

How sloppy copy can diminish your audio project

Whether you’re producing a commercial, video narration, or messages on hold, it all starts with a good script. Grammatical errors, spelling mistakes, awkward sentences, and misusing words can harm your project’s success. Plus, sloppy copy will make your project, and your brand, seem and sound unprofessional. How bad

Transitioning messages on hold to a new phone system

Transitioning messages on hold to a new phone system

There are several benefits to upgrading your phone system, but managing the change can be challenging. Especially when some components of your old system, like your messages on hold, don't seem compatible with the new one. Sometimes when our clients switch phone systems, we encounter this problem and

Mistakes to avoid when setting up your automated phone menu

Mistakes to avoid when setting up your automated phone menu

Automated phone systems allow you to field multiple calls, routing customers to the person or information they seek. They are beneficial if you have an expanding call volume and can provide fast and accurate information for your callers. Unfortunately, some businesses can overlook certain things that can diminish the quality

The downfalls of free online AI translators

The downfalls of free online AI translators

AI technology provides opportunities for business owners to reduce costs and improve productivity, but it’s not quite ready for all applications. For example, AI translation tools have issues that can diminish your messaging and customer trust if you’re not careful. At On Air, we’ve had some scripts

How to provide the best caller experience for on-hold customers

How to provide the best caller experience for on-hold customers

It’s not possible to answer every customer’s call right away. That’s why you need a strategy for placing callers on hold. Ultimately, you want your customers to have the best caller experience possible. But how?

Studio Rental for VO session

On Air hosted the in studio recording session with the voice actor attending in person and reps from the client and agency directing the session via Google Meet. Raw audio was delivered to the client less than 30 mins after the session was finished. Voice Used: External Voice (Tyrell Crews)

VO for medical video

On Air provided the voice talent and hosted the recording session via phone patch. One day later the voiceover was edited to the client’s specifications and ready to be synced to video. Voice Used: Pete

Professional phone prompts and messages on hold can improve a patient's experience

Professional phone prompts and messages on hold can improve a patient's experience

We know that your medical clinic, specialist office or health care services organization has been busy these last few years. Our team wants to thank you for your ongoing commitment and care. Busy clinics feel worn out, and that can get passed on to your patients seeking care. How poor

Where do you hear voiceovers? Everywhere.

Where do you hear voiceovers? Everywhere.

Professional voiceovers and audio recordings are everywhere. You might not give it much thought, but you probably hear a voiceover several times a day. Every time you hear one, think of a professional voiceover artist in front of a microphone, giving life to a script. Then, recording studios like On

3 benefits of working with a professional audio production studio

3 benefits of working with a professional audio production studio

Audio production is a helpful tool that can enhance your business's communication, marketing, and advertising. There are many ways to reach your audience with audio, from messages on hold, phone prompts, and voicemail greetings to video narration, radio commercials, and digital advertising spots. Working with a professional audio

Christmas music: why some love it, and others hate it

Christmas music: why some love it, and others hate it

With the arrival of the holiday season comes Christmas music. It’s on the radio, in the shopping mall, coffee shop, advertising, and messages on hold. Holiday music doesn’t wait until December, either. Often, it creeps into our daily lives in early November. You might feel warm and fuzzy

When you can’t answer the phone, quality messages on hold are the next best thing

When you can’t answer the phone, quality messages on hold are the next best thing

There’s no doubt that most people would rather talk to a live customer service representative than wait on hold. On Air offers audio recording services for messages on hold, but we wholly understand that people want to speak with a live human being. But, sometimes, that is not possible.

How remote audio recording services can work for your business

How remote audio recording services can work for your business

COVID-19 has changed a lot of the ways we do things. For example, many of us have transitioned to working in home offices, conducting business meetings online, and many businesses offer delivery, curbside pickup, and other contactless services. The way we offer our audio recording services at On Air has

Troubleshooting poor-quality phone audio issues

Troubleshooting poor-quality phone audio issues

Bad phone audio can be frustrating for businesses and their customers. When someone phones your business they should be able to hear you or your audio greetings clearly. Fuzzy audio, too loud voice recordings or dysfunctional message on hold players can all contribute to a negative caller experience. On Air

VoIP Systems: know the pros and cons before switching over

VoIP Systems: know the pros and cons before switching over

Voice over Internet Protocol (VoIP) is a popular phone system technology that uses an internet connection instead of traditional phone lines. With the improvement of broadband internet, VoIP systems have become a cost-effective solution for business phone systems. Plus, they come with great features like auto attendants, caller ID, voicemail,

Why is writing my own marketing so painful?

Why is writing my own marketing so painful?

Writing content for your business marketing can be challenging. Sometimes you’re not sure what you want to say, or if you have an idea, you don’t know how to say it. Often enough, as a small business owner, it’s hard to make writing for your marketing a

Customizing your message on hold bundle

Customizing your message on hold bundle

If you’re leaving your customers to wait on hold in silence, there’s a big chance you’re losing customers. Professional messages on hold will keep them engaged, inform them about sales or news, and most importantly, keep them on the line longer. On Air recognizes that not every

Benefits of e-learning for employee training

Benefits of e-learning for employee training

Even before the COVID-19 pandemic, more businesses were utilizing e-learning for their employee training. A 2018 report published by Small Business Trends showed that 98 percent of companies involved in the report planned to take on e-learning in 2020. Then 2020 happened, and everything went virtual for almost everyone. E-learning