Mistakes to avoid when setting up your automated phone menu
Automated phone systems allow you to field multiple calls, routing customers to the person or information they seek. They are
The downfalls of free online AI translators
AI technology provides opportunities for business owners to reduce costs and improve productivity, but it’s not quite ready for
How to provide the best caller experience for on-hold customers
It’s not possible to answer every customer’s call right away. That’s why you need a strategy for placing callers on hold. Ultimately, you want your customers to have the best caller experience possible. But how?
Studio Rental for VO session
On Air hosted the in studio recording session with the voice actor attending in person and reps from the client
VO for medical video
On Air provided the voice talent and hosted the recording session via phone patch. One day later the voiceover was
Professional phone prompts and messages on hold can improve a patient's experience
We know that your medical clinic, specialist office or health care services organization has been busy these last few years.
Where do you hear voiceovers? Everywhere.
Professional voiceovers and audio recordings are everywhere. You might not give it much thought, but you probably hear a voiceover
Christmas music: why some love it, and others hate it
With the arrival of the holiday season comes Christmas music. It’s on the radio, in the shopping mall, coffee
