How to keep your automated telephone system organized
Having an automated phone system allows you to better manage your incoming calls. If you don’t have the human
Choosing music for your message on hold
On hold music from yesteryear was typically boring, dull or even robotic. If you’re investing in message on hold,
How to give direction for your On Hold & Auto Attendant Greetings
If you’re investing in professional voice over services for your messages on hold or telephone system prompts, you want
Why telecom companies should offer professional voice recordings
Do you offer services like phone systems, VoIP, tele-data solutions, speech applications, translation services and/or other telecommunication services? What
Why you should keep marketing messages short
People are bombarded with hundreds, maybe thousands, of marketing messages every day. On the television, radio, video streaming sites, social
If your phone system could make New Year’s Resolutions
New Year’s Resolutions usually include things like losing weight, quitting smoking, or spending more time with family. But what
Ideas for customer appreciation during the holidays
A critical component of good customer service is showing that you genuinely care about your customers. Not just as a
5 automated phone greeting script examples
How your automated phone system greets and directs callers can make or break their customer experience. If the messages relayed
Do I need special equipment to play messages on hold?
If you’re thinking about getting some professionally produced on hold messages for your business, you might be thinking about
What happens when we make customers wait?
The time your callers spend waiting on hold is called ‘queue time’ by some. It’s the length of time
