Keeping Your IVR System Organized
Interactive Voice Response (IVR) is an automated phone system that greets and guides callers to the appropriate recipient. Using a
Audio Branding: How does your business sound?
When it comes to branding a business, most people think first about the visuals. How does the logo look? What
5 ideas for how you can spread holiday cheer as a business
The holidays have always been a time for giving and spreading joy to those around us. This year more than
Tips for small businesses to survive winter in a pandemic
COVID-19 has brought wide-spread economic disruption and has shaken a lot of small businesses. Some businesses have suffered more damage
3 misconceptions of business phone systems
The team at On Air recently attended the V.O. North Interactive Conference. When participating in a panel, someone asked
Ways to support your local business community during Covid-19
The COVID-19 pandemic has been challenging for everyone. Running a local business has always been a tough feat, but now
Get ready for “Back to Office” with professional voice recordings
This time of year, people are busy preparing for their children to head back to school. Fall is also an
Can I have messages on hold without an expensive new phone system?
In the past, businesses needed to have a sophisticated phone system to have messages on hold play for their callers.
Virtual phone system solutions for a remote workforce
With the COVID-19 pandemic lockdowns, most non-essential workers were required to work remotely from home. Even before the public health
COVID-19 relaunch: Is your phone system ready to get back to work?
As pandemic restrictions lift, businesses are slowly reopening, and people are starting to go back to work. Things will be
