Technology helps businesses reduce gaps in customer service during COVID-19 crisis
Covid-19 continues to disrupt businesses, and our ‘normal’ way of life. Contact centres are struggling to handle a massive surge
Automated phone prompts can assist with business continuity during crisis
The Covid-19 virus has swept across the globe, and its impact has been widespread. Most businesses have sent their non-essential
Communication is at the centre of successful voice-overs
A voice-over in itself is a form of communication. How it got from an idea to a piece of produced
4 essential auto-attendant greetings for any business
Integrating an automated phone system has several benefits. For a busy company that receives many calls, it can help manage
Voice Over Terms: What you might hear on a voice over project.
If you’re working on an audio production project, like an eLearning module, message on hold recording, or a voice
Tips for effective eLearning Audio
We have seen incredible growth in the eLearning industry over recent years. People like the idea of taking courses and
Why you should listen to your own automated phone system
Automated phone systems and voice mail greetings can help a busy business better manage their inbound calls. With a well-organized
5 things to consider when creating your on hold message
Having a professionally voiced and produced on hold message can improve your caller's experience. Callers who wait on
How your business can benefit from professional voice over
There are many ways your business can use and benefit from a professional voice over. If you want to give
Are voice overs changing with market trends?
Professional voice overs can be a great benefit to your business. Professionally voiced and produced audio can include your messages
