Latest

01
Apr
How to give direction for your On Hold & Auto Attendant Greetings

How to give direction for your On Hold & Auto Attendant Greetings

If you’re investing in professional voice over services for your messages on hold or telephone system prompts, you want
2 min read
21
Feb
Why telecom companies should offer professional voice recordings

Why telecom companies should offer professional voice recordings

Do you offer services like phone systems, VoIP, tele-data solutions, speech applications, translation services and/or other telecommunication services? What
2 min read
21
Jan
Why you should keep marketing messages short

Why you should keep marketing messages short

People are bombarded with hundreds, maybe thousands, of marketing messages every day. On the television, radio, video streaming sites, social
2 min read
02
Jan
If your phone system could make New Year’s Resolutions

If your phone system could make New Year’s Resolutions

New Year’s Resolutions usually include things like losing weight, quitting smoking, or spending more time with family. But what
2 min read
22
Nov
Ideas for customer appreciation during the holidays

Ideas for customer appreciation during the holidays

A critical component of good customer service is showing that you genuinely care about your customers. Not just as a
2 min read
30
Oct
5 automated phone greeting script examples

5 automated phone greeting script examples

How your automated phone system greets and directs callers can make or break their customer experience. If the messages relayed
3 min read
26
Sep
Do I need special equipment to play messages on hold?

Do I need special equipment to play messages on hold?

If you’re thinking about getting some professionally produced on hold messages for your business, you might be thinking about
2 min read
05
Sep
What happens when we make customers wait?

What happens when we make customers wait?

The time your callers spend waiting on hold is called ‘queue time’ by some. It’s the length of time
2 min read
21
Aug
5 Ways to Engage Callers with Message On Hold

5 Ways to Engage Callers with Message On Hold

No one wants to be put on hold, but sometimes it’s difficult or even impossible to help every single
2 min read
19
Jul
What studios look for in their voice talent

What studios look for in their voice talent

Voices are the heartbeat that drives commercial voice studios. Professional recording studios aim to cast the perfect voice for their
2 min read