How to Order IVR and Message on Hold: A Step-by-Step Guide
There are so many benefits to having professionally recorded phone system greetings and messages on hold. When callers are greeted
A Legendary Voice: A Tribute to James Earl Jones
James Earl Jones was an iconic voice-over artist and beloved actor. Though his career was vast on screen, stage, and
How digital advertising can help your business
Traditional advertising channels include radio, television and print advertising. While these channels can be effective for some businesses, they struggle
Messages on hold: One size does not fit all
No business likes to put customers on hold, but sometimes it's unavoidable. Studies show that customers that hear
Tips for creating engaging messages on hold
While no one likes waiting on hold, sometimes it’s inevitable. You can make the wait more interesting for your
How voiceover, script and music can make or break your messages on hold
Putting your customers on hold isn't ideal, but you can help them have a positive experience when you
Why do modern cell phones have poor phone audio quality?
Mobile phone technology has come leaps and bounds in the last decade. Yet, audio quality for phone calls, specifically messages
Creating a consistent brand voice with your messages on hold
If you've developed a brand voice for your company, ensure it is consistent across all communication channels. Brand
How sloppy copy can diminish your audio project
Whether you’re producing a commercial, video narration, or messages on hold, it all starts with a good script. Grammatical
Transitioning messages on hold to a new phone system
There are several benefits to upgrading your phone system, but managing the change can be challenging. Especially when some components
